FAQs

Yes, we provide professional office removals in Kent and the surrounding areas for businesses of all sizes - from local startups to international corporations. Our team can handle everything from packing and moving to furniture disassembly, reassembly, and secure storage, ensuring minimal disruption to your business.

We offer a range of secure storage solutions in Kent including self-storage, business storage, home storage, and container storage. Whether you’re moving house, need extra space, or require storage for your business - Regal Moving & Storage has you covered.

Yes, we offer professional packing services for everything from everyday items to fragile items like glass, antiques, and artwork. Our team will use high-quality materials and equipment to ensure everything stays safe during the move.

The cost of our house, office, and commercial removals depends on factors like the size of your move, distance, and specific services required. We offer free, no-obligation quotes to give you a clear and competitive price. Our surveys can be conducted via video call or in person, depending on your preference. Whether you’re moving home, relocating your office, or need storage solutions, we tailor our services to meet your needs.

We provide liability cover for our removals and storage services, as detailed in our terms & conditions.

We recommend booking your house removal around 2-3 months in advance, ideally at the home building survey stage. This gives enough time to plan properly, secure your ideal date, and avoid last-minute stress. We accept provisional bookings free of charge, but we require payment in full to secure the booking. Please note that no booking is secured until payment has been made in full. All payments are protected by the BAR payment guarantee scheme.

Just give us a call on 01634 791622 to speak with our friendly team. We’ll guide you through the process, and get everything set up for you.  Alternatively, you can email one of our team members at info@regalmoving.co.uk for assistance.

Yes, we do! Whether you’re relocating within the UK or to another country, our team will ensure everything goes smoothly from start to finish. We also handle your customs procedures and all necessary paperwork for international moves, making the process as seamless as possible.

Absolutely! We provide specialist moves for items like hot tubs, pianos, and other large or delicate goods. Our trained team uses specialist equipment and techniques to move the items safely and efficiently.

If you’re moving long distance and your freezer will be on our vehicle for more than a day, we recommend defrosting it in advance. If you’re keeping food inside, please pack it in cold bags or boxes to keep it fresh during the move.

Yes, you need to book a home or site survey so we can assess your move, provide an accurate quote, and ensure everything runs smoothly on moving day. These surveys can be done via video call or in person, depending on your preference.

Yes, we always protect your floors and carpets on move day. Our team uses purpose-made floor runners suitable for all types of flooring and applies adhesive carpet protection film to all stairs and carpeted areas. We take extra care to keep your home clean and damage-free throughout the house removal process.

Clearly mark each box with its room destination, a brief description of the contents, and whether it's fragile. This helps our removals team place your items in the correct rooms and handle delicate items with extra care on move day.

Yes, chest of drawers should be emptied before moving. Modern units aren’t designed to be moved with items inside, and keeping them full can cause damage or make them unstable. Emptying them helps ensure a safer, smoother move and protects both the furniture and your belongings.